Privacy Policy | 95 South Soul Food, Crown Heights Brooklyn

Last updated October 7, 2026

Who we are

95 South Soul Food Restaurant (“95 South”, “we”) is a restaurant at 778 Franklin Ave, Brooklyn, NY 11238. This policy covers this website, 95southsoulfood.net, including the table request form.

What we collect

Table and birthday requests: the event and date, party size, your first and last name, email address, phone number, the table or package you choose, and, if you tell us it is a birthday, the birthday person’s name and date.
Your marketing choices: if you tick an email or text box, we record your name, email, phone number, which box(es) you ticked, the date and time (and the time you confirm your email, if you do), the exact wording you agreed to and its version, which version of this policy was in effect, and the page you used.
Basic site use: We may use Google Analytics (GA4) in the future to count visits and see which pages and buttons are used. If we do, it will receive page and button names only, never your name, email or phone number.
Spam protection: the form has a hidden field and a timer that help block automated submissions, and limits how often one email address can be used. If a submission is refused by these checks, or we cannot send you an email, we keep a short record (time, reason, email, name, event) so that a genuine guest can be recovered. These checks do not build a profile of you.
One-time link records: when we email you a confirmation or unsubscribe link we keep a scrambled copy of that link, your email, its purpose and its expiry, and delete it automatically a couple of weeks after it expires.

The website never asks for card numbers or bank details. If you pay a deposit through Cash App or Zelle, that happens in those apps, outside this site.

How we use it

To receive, review and follow up on your table request, and to contact you about it by email, phone or text. This includes the confirmation email you receive after you submit the form.
To keep records of reservations, deposits and events.
To send you marketing emails or texts only if you ticked the matching box (for email, and only after you confirm).
To remember when you opt out (using the hashed identifier described below), so we never contact you by mistake.
To protect the form from spam and abuse.

A reservation request is not marketing consent. The email and text boxes on the form are separate, optional, and never pre-ticked. You can make a reservation request without ticking either one.

Email and text marketing

Wording shown at sign-up (version 2026-10-v1):

Email: “Email me about 95 South events, specials and offers. I can unsubscribe at any time.”
Text: “Text me about 95 South events, specials and offers at the phone number above. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of any reservation or purchase.”

Email: after you tick the email box we send you a message with a confirmation link, and we add you to our email list only once you open it. The link works once and expires after 72 hours; if you never open it, you are never added. Every marketing email will include a way to unsubscribe, and you can also use our unsubscribe page at any time.
Text: reply STOP to any marketing text to opt out, or HELP for help. You can also call or text 347-699-6596 and ask us to remove you.
Unsubscribing from one does not unsubscribe you from the other. Neither affects your reservation.
Do-not-contact list: when you unsubscribe by email, or ask us to delete your information, we keep a one-way hashed identifier of your email address on a do-not-contact list, so we never email you again by mistake. It is a scrambled code made with a secret key that is stored separately from the spreadsheet. It is not your address and cannot be turned back into it, but we can use it to recognise that address, so we treat it as personal information. It is lifted only if you later sign up again and confirm.
Text opt-outs: if you reply STOP, or ask us, we record your opt-out and keep the same kind of hashed identifier of your phone number so we do not text you again. Opting out of texts does not change your email choice, and the other way round.

Who receives your information

We do not sell your personal information, and we do not give it to other companies so that they can market to you. We do use the service providers below. They handle information only to run this website and our emails for us, and each has its own privacy policy:

Google (Apps Script, Google Sheets and Gmail) receives everything you enter in the table request form and your clicks on the unsubscribe and confirmation pages. It stores them in our private spreadsheet and sends our emails.
Your email provider (for example Gmail or Yahoo) receives the emails we send you.
Vercel hosts this website and, like any web host, receives ordinary technical logs (such as your IP address and the pages requested) when pages load. It does not receive what you type into the form.
Google Fonts supplies the website’s fonts and Google Maps appears on our Location page. Google receives your IP address when those load.
Google Analytics, as described above.
Cash App or Zelle, only if you choose to pay a deposit through them. Those apps handle the payment under their own policies, outside this website.
If we later choose an email or text-message provider to send messages you opted in to, that provider will receive only the contact details needed to deliver them, and we will update this policy first.

We may also disclose information if the law requires it or to protect our guests, staff or business.

How long we keep it

We keep reservation records for as long as we need them to run the restaurant and keep accurate business records. Marketing contact details are kept until you unsubscribe or ask us to remove you. Consent records are kept as proof of what you agreed to and when. If you unsubscribe, we stop using your details for marketing. If you ask us to delete your information, we delete your marketing and consent records and your reservation records, except for two things we may keep: (1) the hashed do-not-contact identifier described above, which stays until you sign up again and confirm; and (2) reservation or payment records we need for accounting, tax, dispute or legal reasons, which can include your name and contact details. We keep those only for as long as that need lasts and use them for nothing else, and we tell you if we are keeping any. Records of refused submissions and unsent emails are kept only as long as needed to recover genuine guests.

Security

The spreadsheet that holds your information is private and limited to people at 95 South who need it. No method of storing or sending data is perfectly secure, but we take reasonable steps to protect it.

Your choices and requests

Stop marketing emails: use the unsubscribe page (we email you a confirmation link so nobody else can unsubscribe you), or email 95southbk@gmail.com.
Stop marketing texts: reply STOP, or call or text 347-699-6596.
Ask what we hold about you, correct it, or ask us to delete it: email 95southbk@gmail.com, or call or text 347-699-6596 or 347-750-6180. We aim to respond to privacy requests within 30 days. If we keep anything (see “How long we keep it”), we will tell you what and why. At minimum we keep the hashed do-not-contact identifier so your opt-out is respected; we may also keep reservation or payment records we need for accounting, tax, dispute or legal reasons.

Children

This site is not directed to children under 13 and we do not knowingly collect their information. Birthday requests should be made by an adult.

Changes to this policy

If we change this policy we will update the date at the top. If we change the wording of the email or text sign-up in a meaningful way, we will ask for your consent again.

Contact us

95 South Soul Food Restaurant, 778 Franklin Ave, Brooklyn, NY 11238
Email: 95southbk@gmail.com
Reservations and privacy requests: 347-699-6596
Restaurant: 347-750-6180

See also our Terms & Guest Contact Terms.